Effective Date: April 1, 2026
Effective Date: April 1, 2026
ALA Developments (“the Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal data of our investors, clients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.aladevelopments.com or interact with our sales teams and office.
1. LEGAL COMPLIANCE
This policy is designed to comply with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and, where applicable, the General Data Protection Regulation (GDPR) for our international clients.
2. INFORMATION WE COLLECT
We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Data”).
- Identity Data: Full name, nationality, and passport copies (for property registration/KYC).
- Contact Data: Email address, phone number (WhatsApp), and residential address.
- Financial Data: Bank account details and payment information for property transactions.
- Technical Data: IP address, browser type, time zone settings, and location data via cookies.
- Marketing Data: Your preferences in receiving marketing from us and your interests in specific projects (e.g., Havencia).
3. HOW WE COLLECT DATA
- Direct Interaction: When you fill out forms on our website, visit our sales gallery, or contact us via 800 2520.
- Automated Technologies: As you navigate our site, we may automatically collect Technical Data through cookies and server logs.
- Third Parties: We may receive data from authorized real estate brokers or lead-generation platforms.
4. PURPOSE OF DATA PROCESSING
We use your data for the following “Lawful Bases”:
- Contractual Necessity: To process your property purchase and registration with the Dubai Land Department (DLD).
- Legal Obligation: To comply with UAE Anti-Money Laundering (AML) and “Know Your Customer” (KYC) regulations.
- Legitimate Interest: To send you updates on new launches, construction progress, and luxury lifestyle events that may interest you.
- Consent: Where you have specifically opted-in to receive our newsletter or SMS alerts.
5. DATA SHARING AND DISCLOSURE
We do not sell your personal data. We may share your information with:
- Government Bodies: Specifically the Dubai Land Department (DLD) and RERA for property registration.
- Service Providers: IT hosting partners, CRM providers, and payment gateways.
- Finance Partners: Banks or mortgage providers if requested by you.
- Internal Group: Authorized employees within ALA Developments to provide seamless service.
6. DATA RETENTION
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically 10 years for real estate transactions in the UAE).
7. YOUR LEGAL RIGHTS
Under the UAE Data Rights, you have the right to:
- Request Access to your personal data.
- Request Correction of any inaccurate or incomplete data.
- Request Deletion of data when it is no longer necessary for the purpose it was collected.
- Withdraw Consent at any time regarding marketing communications.
8. SECURITY MEASURES
We have put in place industry-standard security measures (SSL encryption, firewalls) to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.
9. CONTACT DETAILS
For any questions regarding this policy or to exercise your rights, please contact our Data Compliance Officer:
- Company Name: ALA Developments
- Registered Address: Office 103, 20C Street, Al Manara (Sheikh Zayed Road), Dubai, UAE
- Toll-Free Number: 800 2520
- Email: info@aladevelopments.com
- Official Website: www.aladevelopments.com